Refund and Returns Policy for Reviewcarsport

Effective Date: December 18, 2024

At Reviewcarsport, we want to ensure that you are fully satisfied with your purchase. If you are not happy with the product, we offer a straightforward Refund and Returns Policy to ensure that you are taken care of.

1. Return Eligibility

  • Return Window: Returns are accepted within 30 days from the date of delivery.
  • Condition of Items: To qualify for a return, items must be unused, in original condition, and with all packaging, labels, and accessories intact.
  • Non-Returnable Products: Personalized items, final sale products, or clearance items are non-returnable unless they are defective or damaged.

2. How to Return an Item

  • Initiating a Return: To start the return process, please contact our customer service team by email at phamvandanh1912@gmail.com or by phone at 0789489764. Be sure to include your order number, item details, and the reason for return.
  • Return Authorization (RA): Once your return request is processed, we will issue a Return Authorization along with instructions for returning the product.
  • Return Shipping Costs: You are responsible for return shipping fees unless the item is defective, damaged, or incorrect. We suggest using a trackable shipping service for returns, as we are not liable for lost or undelivered return packages.

3. Refund Process

  • Processing Time: After we receive your returned item, we will inspect it to ensure it meets our return criteria. This may take 3-5 business days.
  • Refund Issuance: If your return is approved, a refund will be issued to your original payment method within 5-7 business days.
    • Non-refundable Costs: Shipping costs are non-refundable unless the return is due to our error (e.g., incorrect, defective, or damaged products).
  • Partial Refunds: A partial refund may be issued if the product is returned in a damaged or used condition, or missing parts or accessories.

4. Exchanges

  • Exchange Eligibility: If you wish to exchange an item for a different size, color, or model, please contact us within 30 days of receiving your order. The returned item must be in original, unused condition.
  • Exchange Process: To proceed with an exchange, follow the same process as for returns. We will guide you through the necessary steps.

5. Damaged or Defective Products

  • Defective or Damaged Items: If you receive a product that is defective or damaged during shipping, please contact us immediately with details and photographs of the damage or defect.
  • Replacement or Refund: We will either replace the defective or damaged product at no additional charge or offer a full refund, including shipping costs.

6. Order Cancellations

  • Cancellation Policy: If you wish to cancel an order, please notify us within 24 hours of placing the order. After this time, we may not be able to cancel your order, as it may have already been processed or shipped.

7. Contact Information

For any questions regarding returns, exchanges, or refunds, please contact us at: